Return Policy Page

Effective Date: 22/08/2024

At Afnan Online Shopping, we strive to provide our customers with high-quality products and a seamless shopping experience. To ensure clarity and transparency, please be aware of our strict return policy:
1. No Returns, Refunds, or Replacements

• All Sales Are Final: Once an order has been placed and processed, it is considered final. We do not accept returns, offer refunds, or provide replacements for any products purchased from our store.

2. Order Confirmation

• Order Accuracy: We encourage all customers to carefully review their orders, including product details, sizes, and quantities, before completing the purchase. Once the order is confirmed, it cannot be changed or canceled.

3. Damaged or Incorrect Items

• Damaged or Incorrect Products: While we do not accept returns or offer refunds, if you receive a damaged or incorrect item, please contact our customer service team within 3 days of receiving your order. We will review the issue and may offer a solution at our discretion.

4. Customer Responsibility

• Final Purchase Decision: By completing a purchase at Afnan Fashion, you acknowledge and agree to our no-return, no-refund policy. It is your responsibility to ensure that the products you select meet your needs and expectations.

5. Contact Us

If you have any questions or concerns about our return policy, please contact us at:

Afnan Online

Email: info@afnanso.com
Phone: 0619828005

Address: Mogadishu – Somalia