Privacy Policy Page

Effective Date: 22/08/2024

At Afnan Online, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from our store.

1. Information We Collect

• Personal Information: When you make a purchase or create an account on our website, we collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information.
• Browsing Information: We collect information about your interactions with our website, including the pages you visit, the products you view, and your browsing history. This data helps us improve our website and provide a better shopping experience.
• Cookies: Our website uses cookies and similar technologies to collect information about your browsing behavior. Cookies are small text files that are stored on your device and help us recognize you on future visits.

2. How We Use Your Information

• Order Processing: We use your personal information to process and fulfill your orders, including sending order confirmations, shipping updates, and managing payments.
• Customer Service: Your information helps us provide customer support, respond to your inquiries, and address any issues related to your orders.
• Marketing: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about new products or services. You can opt out of these communications at any time.
• Website Improvement: We analyze browsing information to understand customer preferences, improve our website design, and enhance the overall shopping experience.

3. How We Protect Your Information

We implement various security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for payment transactions
• Regular security assessments and updates to our systems
• Restricted access to personal information to authorized personnel only

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers are required to maintain the confidentiality of your information.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to any inaccuracies in your information
• Request the deletion of your personal information, subject to certain legal obligations
• Opt out of marketing communications at any time

6. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and the effective date will be updated accordingly.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Afnan Online
Email: info@afnanso.com
Phone: 0619828005
Address: Mogadishu – Somalia